← Back to How We Help
Telecom Bill Review

Is Your Internet, TV or Phone Bill Too High?

Many people are overpaying for their internet, TV, or home phone service without knowing it. Call us — our agent will review your situation and, if you may qualify for a better rate, connect you directly with an Optimum representative.

Mon–Fri 8am–6pm CT · Sat–Sun Closed

How this works: Collective Support is an independent referral service — we do not sell internet plans and we are not Optimum. Our agent listens to your situation, checks whether your bill may be higher than it needs to be, and — if you qualify — transfers your call to an Optimum representative who can explore available rates at your specific address. There is no cost, no obligation, and no pressure.

How It Works

1

You call us

Call our number and tell us what you are currently paying for internet, TV, or phone service and who your provider is.

2

Our agent reviews your situation

Our agent asks a few simple questions about your current bill, your address, and your service needs to assess whether you might be eligible for a better rate through Optimum.

3

We transfer you if you qualify

If your bill appears higher than it could be and Optimum serves your area, we transfer your call directly to an Optimum representative who can check availability and offers at your specific address.

4

Optimum takes it from there

The Optimum representative reviews what plans and discounts are available at your address. You decide whether to switch — no pressure, no obligation.

Who Might Benefit

💸

Paying more than $60–$80/month for basic internet service

📦

Bundled into a package with TV or phone you no longer need

📅

On a legacy plan whose promotional rate expired long ago

🏠

Moving to a new address and looking for a new provider

🔄

Have not shopped your telecom bill in over 12 months

📍

Located in one of the 21 states Optimum serves

What to Have Ready When You Call

Your current monthly internet, TV, or phone bill amount

Your current provider's name

Your service address (street, city, state, zip)

Whether you are an existing or new Optimum customer

The services you currently use (internet only, bundle, etc.)

Approximate speeds or plan name if you know it

Optimum Authorized Reseller

Our Telecom Partner: Optimum

Optimum offers internet, TV, and phone services across 21 U.S. states. Discounts and plan availability vary based on your address and whether you are a new or existing customer. Our agent will check whether Optimum serves your area before transferring your call.

Learn more about Optimum coverage and offers →

Ready to Find Out If You're Overpaying?

Call us. Our agent will listen, review your situation, and transfer you to an Optimum rep if it makes sense. No selling, no fees, no obligation.

Mon–Fri 8am–6pm CT · Sat–Sun Closed