Optimum Internet, TV & Phone
Optimum provides internet, TV, and phone services across 21 U.S. states. Discounts and plan availability vary based on your address and whether you are a new or returning customer. Call Collective Support — we review your current bill and, if you qualify, connect you with an Optimum representative who can check what's available at your address.
What Optimum Offers
Internet
Cable and fiber internet plans with no data caps. Speeds starting at 300 Mbps up to 8 Gbps in fiber areas. No contracts required — cancel anytime. Free installation available in many cases.
TV
Cable TV packages with 200+ channels. Can be bundled with internet for additional monthly savings. Includes access to streaming apps and DVR options.
Mobile
Optimum Mobile phone plans powered by T-Mobile's network. Bundling mobile with internet can reduce your monthly internet bill by up to $20/mo.
Home Phone
Home phone service available as part of bundle packages. Includes unlimited local and long-distance calling in eligible plans.
Discounts That May Be Available
New Customer Promotions
New residential customers may qualify for significantly reduced introductory rates on internet plans, with multi-year pricing available on fiber service.
Promotional rates typically apply for an initial period. Confirm terms with Optimum.
Bundle Savings
Combining internet with Optimum Mobile can save up to $20/month on your internet bill. Adding TV can unlock further discounts and bundled equipment.
Auto Pay & Paperless Billing
Save up to $10/month by enrolling in autopay with a checking account and going paperless. A $5/month discount applies with debit card autopay.
Existing Customer Retention Offers
Customers who have been with Optimum for some time may be eligible for loyalty or retention discounts. Availability and amount depend on your account history and address.
Retention offers are confirmed by Optimum directly during your call.
Address-Based Pricing
Plan availability and pricing vary by location. What is available at your specific address may differ from what is advertised nationally. Our agent confirms your address before the transfer.
Actual discounts depend on your address, current Optimum pricing, and whether you are a new or existing customer. Offers subject to change. Verify current offers directly with Optimum after we transfer your call.
States Where Optimum Provides Service
Optimum serves customers in 21 states. Availability varies by specific address — our agent will confirm whether Optimum serves your location before transferring your call.
Largest Service Areas
Additional States Served
Common Questions
Do I need to already be an Optimum customer to call?
No. Our agent reviews your situation whether you are currently with Optimum or with a different provider. If you are a new customer, there may be promotional rates available. If you are an existing Optimum customer, there may be retention or loyalty discounts worth exploring.
What happens if Optimum is not available at my address?
Our agent checks your address before transferring your call. If Optimum does not serve your area, we will let you know. We can also point you toward other resources such as our Utilities & Internet referral guide.
Will I be locked into a contract?
Optimum generally does not require annual contracts. However, certain promotions — particularly on fiber plans — may involve promotional pricing periods. All terms are confirmed by the Optimum representative during your call.
Is there any cost for this review?
No. Collective Support's review service is completely free. There is no fee to call us, no obligation to switch, and we do not charge for the transfer. Any costs would be related to a plan you choose to sign up for with Optimum.
How long does the call typically take?
Our part of the call — the review and qualification check — typically takes 5 to 10 minutes. The Optimum representative will then take over and discuss plan options, which may take additional time depending on your questions.
Ready to Check If You Can Pay Less?
Call Collective Support. We review your bill, confirm Optimum serves your area, and transfer you to an Optimum rep if you may qualify. Free — no selling, no obligation.
Mon–Fri 8am–6pm CT · Sat–Sun Closed